Sadly, due to an out-of-stock Issue 16 magazine for Kits 59-62 at Eaglemoss, our Eleanor Mustang build is on hold for the foreseeable future.
Eaglemoss Customer Service USA did post this to Facebook on November 22, 2021 regarding the latest status:
Good morning, Today I am focusing on the status of the Mustang Eleanor build stock levels There is no stock available for the following stages as of this morning: stages 17/68 Magazine – for stages 35 to 38 Magazine – for stages 59 to 62 (Please keep in mind that stock levels change throughout the day) If you next shipment includes any of the above stages/mags than I am sorry to say that we will not be able to dispatch until the stock is available. Currently inbound we have the following stages: 23/24/25/26/27/28/29/30/31/32/33/34/35/36/37/38 Free gifts Screw box/License Plate/Travel Mug top-ups also included in these containers. Stages from 71 to 90 are also included in the above update as the highest available stage now is 70. The above was/is due to reach US soil from 10th Nov into the new year across several containers. Once these stages are in the system, your shipments will resume as normal. If you are not waiting on the above stages and have not received a parcel for some time this may be due to a “free” item being out of stock. We advise that there is at least a minimum of 14-day difference from port to warehouse and once on site the stock will be booked into our system. USA subscriptions are set up differently from the EU/UK and any “free bonus” items are locked into the cycle, this means the service team are not able to skip if out of stock. I arranged for the introduction of an IOU notice as a trail run, this has now been adopted for most of our subscriptions. If any “free bonus” item is out of stock an IOU will be included and once that item is available, it will be included in your next parcel. I hope the above helps to explain the current stock status for this build. Kind regards, Brett P.S. any dates provided are subject to change |
UPDATE January 3, 2022: I checked again today and the Issue 16 magazine is still out of stock.
UPDATE February 3, 2022: I checked again today and the Issue 16 kits 59-62 are still out of stock.
UPDATE February 15, 2022: An update from the Eaglemoss Customer Service USA page on Facebook. I am still waiting on the magazine for Kits 59-62:
Good afternoon, Let’s focus the status of the Enterprise build stock levels There is no stock available for the following stages as of this morning: stages 32, 36 or 63 Magazine for stages 59 to 62 (Please keep in mind that stock levels change throughout the day) If you next shipment includes any of the above stages/mags than I am sorry to say that we will not be able to dispatch until the stock is available. Currently inbound we have the following stages: stage 36 and the magazine for staged 59 to 62 Once I have an ETA on when we can expect them to reach US soil I will update this post. I have also requested when we can expect inbound stock for the other stages. Once these stages are in the system, your shipments will resume as normal. If you are not waiting on the above stages and have not received a parcel for some time this may be due to a “free” item being out of stock. We advise that there is at least a minimum of 14-day difference from port to warehouse and once on site the stock will be booked into our system. Kind regards, Brett P.S. any dates provided are subject to change |
UPDATE March 30, 2022: A general update from the Eaglemoss Customer Service USA page on Facebook:
Hi You may all be wondering why I have not been posting of late stock updates for our active collections. We are in the process of transitioning to our new warehouse. Right now, we are not going to be able to give you accurate stock information or guaranteed shipment dates. While we are working to restock our merchandise as quickly as possible, we are also preparing for the move. Some of our restocked merchandise is being delivered to the new warehouse in preparation. We may show an out-of-stock pop up for you right now when you call in. Until our move is complete the inventory counts and availability is only showing for one of the warehouse locations. This means anything is in stock at the new warehouse is not going to show as available to our agents until the move is complete. While we are starting with the oldest collections stock levels are changing so much giving a clear figures now would be confusing and misleading. Stay tuned for more updates soon Brett |
UPDATE July 8, 2022: I checked again today and Kit 59 is still out of stock.
UPDATE July 12, 2022: Today, Eaglemoss Limited (parent company of Eaglemoss US supplying this model) has filed for bankruptcy.
Hi just wanted to know I am on issue 46 now and it says all are now delayed how long could I be waiting before we are back on track also do you know when I will receive the black base as I receive the clear lid but still no base
I do not work for Eaglemoss so I have no idea, but the parts all come from China and ocean shipping lanes are a mess around the world. It is not really in Eaglemoss’ hands to do anything but wait like all of us. It sucks, but the pandemic has messed everything up. As for the base, there is no specific issue that the base comes with. When Eaglemoss gets them, they tend to just ship them out. I got my base with Issue 10 (Kits 35-38).
Any news on the 59-62 kits and magazine? I reached the same spot and now am stuck, with basically no updates from Eaglemoss.
just want a refund this is not our fault you are unable to provide product
I hope you do not mean me, I am just a builder like you!
We haven’t received anything since 5th of Oct. 2021 we need 26 on up
I received my kit 59-60-61-62 back in June-28-22 it was the fold down seat and rear interior panels but nothing since
Is there any word on when we will receive the rest of our kits
Or are we all screwed
There is work being done by PCT/IXO to resume many of the Eaglemoss builds. You can find the latest information I have here: EAGLEMOSS UPDATE.
Will we ever get the rest of our kits or a refund
Where can i order the missing magazines for my Eleanor??
Now available for pre-order:
https://www.fanhome.com/us/movie-series/mustang-eleanor-model-kit/
https://www.fanhome.com/uk/movie-series/mustang-eleanor-model-kit/