Kits 59+ Delayed

Sadly, due to an out-of-stock Issue 16 magazine for Kits 59-62 at Eaglemoss, our Eleanor Mustang build is on hold for the foreseeable future.

Eaglemoss Customer Service USA did post this to Facebook on November 22, 2021 regarding the latest status:

Good morning,
Today I am focusing on the status of the Mustang Eleanor build stock levels
There is no stock available for the following stages as of this morning:
stages 17/68
Magazine – for stages 35 to 38
Magazine – for stages 59 to 62
(Please keep in mind that stock levels change throughout the day)
If you next shipment includes any of the above stages/mags than I am sorry to say that we will not be able to dispatch until the stock is available.
Currently inbound we have the following stages:
23/24/25/26/27/28/29/30/31/32/33/34/35/36/37/38
Free gifts
Screw box/License Plate/Travel Mug top-ups also included in these containers.
Stages from 71 to 90 are also included in the above update as the highest available stage now is 70.
The above was/is due to reach US soil from 10th Nov into the new year across several containers.
Once these stages are in the system, your shipments will resume as normal. If you are not waiting on the above stages and have not received a parcel for some time this may be due to a “free” item being out of stock.
We advise that there is at least a minimum of 14-day difference from port to warehouse and once on site the stock will be booked into our system.
USA subscriptions are set up differently from the EU/UK and any “free bonus” items are locked into the cycle, this means the service team are not able to skip if out of stock. I arranged for the introduction of an IOU notice as a trail run, this has now been adopted for most of our subscriptions. If any “free bonus” item is out of stock an IOU will be included and once that item is available, it will be included in your next parcel.
I hope the above helps to explain the current stock status for this build.
Kind regards,
Brett
N.B. any dates provided are subject to change


UPDATE January 3, 2022: I checked again today and the Issue 16 magazine is still out of stock.

2 thoughts on “Kits 59+ Delayed”

  1. Hi just wanted to know I am on issue 46 now and it says all are now delayed how long could I be waiting before we are back on track also do you know when I will receive the black base as I receive the clear lid but still no base

    1. I do not work for Eaglemoss so I have no idea, but the parts all come from China and ocean shipping lanes are a mess around the world. It is not really in Eaglemoss’ hands to do anything but wait like all of us. It sucks, but the pandemic has messed everything up. As for the base, there is no specific issue that the base comes with. When Eaglemoss gets them, they tend to just ship them out. I got my base with Issue 10 (Kits 35-38).

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.