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The Eleanor is BACK!

The last time I received any parts for my 1:8 scale Eleanor Mustang partwork build-up was November 2021. Then, in July 2022, the entire distributor Eaglemoss/Die-Cast Club just flat went out of business.

Now, after more than a year, our Eleanor is returning back to life through Fanhome! And thankfully, they are allowing ex-Eaglemoss subscribers resume our subscriptions from any point after Issue 1 – in my case the next shipment will be Issue 16 with Kits 59-62.

As of right now, they can only ship to the USA, UK, and Germany. The links to sign back up can be found below:

Shipments are expected to begin by the middle of March in the USA, but as early as the end of January 2023 for UK/DE customers. Additionally, Fanhome has said that FREE GIFTS will be included along the way, but they may be different than what Eaglemoss offered.

I have had a great experience with Fanhome so far and am looking forward to completing my Eleanor Mustang!

Special Issue #3

Throughout the subscription build of the Eaglemoss/Die-Cast Club 1:8 scale Eleanor Mustang partwork build-up, Eaglemoss offered some ‘Special Issues’ for purchase. These issues are automatically sent after a notification email and are billed in addition to the monthly subscription.

The first Special Issue was a 1:24 scale Eleanor and the second one was a Wall Clock. This time, I received an email regarding another Special Issue – a Clear Acrylic Cover for the Display Base:

As a subscriber to the Eleanor Mustang Build-Up Collection, we are writing to tell you about the upcoming Eleanor Mustang Build-Up: Crystal Case!

Enhance your Eleanor Mustang scale model and protect your Eleanor Mustang with the stylish crystal case.

As a thank you for your loyalty, we are offering you this fantastic special issue for only $82.95 plus $12.95 shipping and handling.

Since I display all of my complete partworks in a glass cabinet, I do not need or want this case. I called Eaglemoss Customer Service to opt out.

Kits 59+ Delayed

Sadly, due to an out-of-stock Issue 16 magazine for Kits 59-62 at Eaglemoss, our Eleanor Mustang build is on hold for the foreseeable future.

Eaglemoss Customer Service USA did post this to Facebook on November 22, 2021 regarding the latest status:

Good morning,
Today I am focusing on the status of the Mustang Eleanor build stock levels
There is no stock available for the following stages as of this morning:
stages 17/68
Magazine – for stages 35 to 38
Magazine – for stages 59 to 62
(Please keep in mind that stock levels change throughout the day)
If you next shipment includes any of the above stages/mags than I am sorry to say that we will not be able to dispatch until the stock is available.
Currently inbound we have the following stages:
23/24/25/26/27/28/29/30/31/32/33/34/35/36/37/38
Free gifts
Screw box/License Plate/Travel Mug top-ups also included in these containers.
Stages from 71 to 90 are also included in the above update as the highest available stage now is 70.
The above was/is due to reach US soil from 10th Nov into the new year across several containers.
Once these stages are in the system, your shipments will resume as normal. If you are not waiting on the above stages and have not received a parcel for some time this may be due to a “free” item being out of stock.
We advise that there is at least a minimum of 14-day difference from port to warehouse and once on site the stock will be booked into our system.
USA subscriptions are set up differently from the EU/UK and any “free bonus” items are locked into the cycle, this means the service team are not able to skip if out of stock. I arranged for the introduction of an IOU notice as a trail run, this has now been adopted for most of our subscriptions. If any “free bonus” item is out of stock an IOU will be included and once that item is available, it will be included in your next parcel.
I hope the above helps to explain the current stock status for this build.
Kind regards,
Brett
P.S. any dates provided are subject to change


UPDATE January 3, 2022: I checked again today and the Issue 16 magazine is still out of stock.


UPDATE February 3, 2022: I checked again today and the Issue 16 kits 59-62 are still out of stock.


UPDATE February 15, 2022: An update from the Eaglemoss Customer Service USA page on Facebook. I am still waiting on the magazine for Kits 59-62:

Good afternoon,
Let’s focus the status of the Enterprise build stock levels
There is no stock available for the following stages as of this morning:
stages 32, 36 or 63
Magazine for stages 59 to 62
(Please keep in mind that stock levels change throughout the day)
If you next shipment includes any of the above stages/mags than I am sorry to say that we will not be able to dispatch until the stock is available.
Currently inbound we have the following stages:
stage 36 and the magazine for staged 59 to 62
Once I have an ETA on when we can expect them to reach US soil I will update this post.
I have also requested when we can expect inbound stock for the other stages.
Once these stages are in the system, your shipments will resume as normal. If you are not waiting on the above stages and have not received a parcel for some time this may be due to a “free” item being out of stock.
We advise that there is at least a minimum of 14-day difference from port to warehouse and once on site the stock will be booked into our system.
Kind regards,
Brett
P.S. any dates provided are subject to change

UPDATE March 30, 2022: A general update from the Eaglemoss Customer Service USA page on Facebook:

Hi
You may all be wondering why I have not been posting of late stock updates for our active collections.
We are in the process of transitioning to our new warehouse. Right now, we are not going to be able to give you accurate stock information or guaranteed shipment dates.
While we are working to restock our merchandise as quickly as possible, we are also preparing for the move. Some of our restocked merchandise is being delivered to the new warehouse in preparation.
We may show an out-of-stock pop up for you right now when you call in. Until our move is complete the inventory counts and availability is only showing for one of the warehouse locations. This means anything is in stock at the new warehouse is not going to show as available to our agents until the move is complete.
While we are starting with the oldest collections stock levels are changing so much giving a clear figures now would be confusing and misleading.
Stay tuned for more updates soon
Brett

UPDATE July 8, 2022: I checked again today and Kit 59 is still out of stock.


UPDATE July 12, 2022: Today, Eaglemoss Limited (parent company of Eaglemoss US supplying this model) has filed for bankruptcy.